Frequently Asked Questions – Temple & Belton Flower Delivery

Find answers to our most common questions about ordering, delivery, and our floral services in Temple & Belton. Can't find what you're looking for? Call us at 254-500-3650.

Delivery Questions

What is the same-day delivery cutoff time?

To guarantee same-day delivery in Temple & Belton, please place your order by 8:00 AM Central Time, Monday through Friday. Orders placed after the cutoff will be delivered the next business day unless other arrangements are made by phone.

Where do you deliver?

We deliver throughout the greater Temple & Belton metro area, including Temple, Stone Oak, The Dominion, Helotes, Shavano Park, Terrell Hills, Olmos Park, Castle Hills, Leon Valley, Converse, Live Oak, Windcrest, and surrounding communities. If you're unsure whether your address is in our delivery zone, call us at 254-500-3650 and we'll confirm.

How much does delivery cost?

Delivery fees vary based on the delivery location within the Temple & Belton area. Standard local delivery starts at $20.95 and goes up from there based on distance from our shop. The exact delivery fee is calculated at checkout based on your delivery address.

Can I track my flower delivery?

Yes. Once your arrangement is out for delivery, we can provide delivery status updates. Contact us by phone or email for real-time delivery information on your order.

Do you deliver on weekends or holidays?

Our standard delivery hours are Monday through Friday, 11:00 AM to 7:00 PM Central Time. We are closed on federal holidays. However, we do offer special delivery arrangements for major floral holidays. Call us at 254-500-3650 to schedule special delivery times.

Ordering Questions

How do I place an order?

You can order online at tbflowerdelivery.com 24 hours a day, or call us during business hours at 254-500-3650. We also accept orders by email at info@tbflowerdelivery.com.

Can I customize my flower arrangement?

Absolutely. We specialize in custom floral designs. If you have specific flowers, colors, or a particular style in mind, call us or email us a note regarding your online order. If you can include the order number from your confirmation email that would be very helpful to make sure we update your order (i.e. 10003565). Our experienced florists will work with you to create something perfect for your occasion.

What is your substitution policy?

Due to the natural availability of flowers, occasional substitutions may be necessary. When a specific flower or variety is unavailable, our florists will substitute with blooms of equal or greater value that match the overall color palette, style, and feel of the original arrangement. We never substitute without maintaining the same level of quality and beauty.

Can I cancel or change my order?

If you need to cancel or modify your order, please contact us as soon as possible by phone at 254-500-3650 or by email at florist@saflowerdeliery.com. We can accommodate changes if the arrangement has not yet been prepared. Once an arrangement is in progress or out for delivery, cancellations may not be possible.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as payments through Shop Pay, Apple Pay, Google Pay, and PayPal through our online checkout.

Occasion-Specific Questions

What flowers are best for sympathy or funeral arrangements?

Traditional sympathy flowers include white lilies, white roses, chrysanthemums, and carnations. We offer standing sprays, casket pieces, sympathy baskets, and peaceful arrangements in soft whites, creams, and pastels. We can also deliver directly to funeral homes throughout the Temple & Belton area. Call us for guidance — our team has extensive experience with sympathy and memorial florals.

Do you provide wedding flowers?

No. We offer bridal bouquets, bridesmaid bouquets, boutonnieres, corsages, ceremony arrangements, and reception centerpieces that require delivery only. We recommend consulting with the owner via email at least 4 to 6 weeks before your wedding date. You can reach Stephanie, the owner, at info@tbflowerdelivery.com to discuss your vision and get a custom quote.

What are good birthday flower options?

Bright, cheerful arrangements are popular birthday choices. Sunflowers, gerbera daisies, colorful roses, and mixed seasonal bouquets all make wonderful birthday gifts. In addition we have some wonderful gift baskets full of hand-made items straight from local crafters here in Texas and are sure to delight your recipient and can be purchased with flowers or on their own. We also offer add-ons like greeting cards and candles to complement your floral gift.

What flowers do you recommend for anniversaries?

Roses remain the classic anniversary choice — red for passion, pink for admiration, and white for devotion. For milestone anniversaries, we can create luxury arrangements with premium roses, orchids, or peonies (when in season). Each arrangement is hand-crafted to celebrate your special occasion.

What are popular get-well flower choices?

Cheerful, uplifting arrangements in warm yellows, oranges, and pinks are ideal get-well gifts. Sunflowers, daisies, and bright mixed bouquets convey warmth and positive wishes. We also have some wonderful gift basket options to aid in relaxation and healing that can be bought on their own or in addition to a floral arrangement. We can also arrange delivery to hospitals and care facilities throughout Temple & Belton.

About Our Shop

Are you a local florist or a wire service?

We are a 100% locally owned and operated florist in Temple, Texas. We are not a wire service, not a franchise, and not a national relay company. Every arrangement is hand-crafted by our team at our Temple & Belton location at Temple When you order from us, your flowers are designed and delivered by local florists who care about quality and freshness.

What does "Family Owned Since 1871" mean?

Our family's florist heritage dates back to 1871, when the Rossi & Rovetti family founded their flower shop in San Francisco, California. That business — Rossi & Rovetti Flowers — still operates today and is one of San Francisco's most respected florists. Jason and Stephanie Braatz, descendants of the Rossi & Rovetti florist lineage, brought this five-generation tradition to Texas, launching in Austin in 2020 and expanding to Temple & Belton in 2024. Read our full history here.

What are your business hours?

Monday through Friday: 8:00 AM – 3:00 PM Central Time
Saturday & Sunday: Closed (special arrangements available for holidays)
Federal Holidays: Closed

How can I contact you?

Phone: 254-500-3650
Email: info@tbflowerdelivery.com
Address: Temple, Temple, Texas
Website: tbflowerdelivery.com